Support

Need help with Book Pulse? We read every message.

Contact us

Email support@bookpulseapp.com. We usually reply within two working days.

Report a problem from the app

Tap your profile picture to open the menu, then tap Report a problem. Describe what happened. We'll get the app version and the screen you were on along with it, which helps us find the bug.

Common questions

I didn't get my sign-up or password reset email

Account emails come from noreply@bookpulseapp.com. Check your spam or junk folder, wait a minute, then ask the app to send it again.

How do I import my Goodreads, StoryGraph or Hardcover library?

Go to Settings › Import your library. You can sign in to the other site inside the app and let Book Pulse fetch your export, or upload the CSV export file yourself.

A book's details or cover are wrong

Open the book and use Report a problem on its page. Those reports go straight to our catalog queue.

Someone is being abusive

Use Report on the post, message or profile, and Block the person from their profile. We review reports and aim to act within 24 hours. See our community rules.

How do I cancel Premium?

Subscriptions are managed by the store you bought from. On Android: Play Store › your profile › Payments & subscriptions › Subscriptions. On iPhone: Settings › your name › Subscriptions.

How do I delete my account?

Settings › Delete account. See Delete your account for the details and for how to do it without the app.